Helping Customers Navigate Technology Issues

Managing technology change in the office can be challenging. Sometimes technology changes in the office can impact day to day activities. Plezzel Support team is here to help.

“The Plezzel Support team were understood the problem and found a solution due to a recent upgrade of technology services. I’m impressed with the service we received and highly recommend Plezzel for great service and support”

The Problem

Due to a recent technology change in the office on another tech platform, normal day to day automated functions were impacted. As a result, manual processes were put in place by the client in the interim (whilst key functions were being restored).

 

The Solution

Our Support team placed themselves “in the shoes of the client”. The team researched the recent update and identified steps to accommodate the recent technology change.

 

The Result

The Plezzel Support team worked with technology partners to resolve the problem and restore automation for the office.

 

Customer Quote

“The Plezzel Support team were understood the problem and found a solution due to a recent upgrade of technology services. I’m impressed with the service we received and highly recommend Plezzel for great service and support”